For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customiz[...]
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of your discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford[...]
Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create compliance, they don't always encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challeng[...]
In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.[...]
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of your discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford[...]
Draws on an international survey, case studies, and business interviews to identify the qualities of successful companies and managers, providing examples and guidelines on how to motivate employees, instill ethical principles, and promote a culture of cooperation and integrity. Reprint. 20,000 firs[...]
A text offering practical advice in dealing with the managerial problems of professional service firms. Issues explored include marketing and business development, multinational strategies, human resource policies, profit improvement strategies, strategic planning, and the effective behaviour of pra[...]
A guide to managing professional environments by two noted business consultants provides readers with the "play book" for inspiring employees to do their best on the job as it furnishes helpful guidance on the art of leadership. Reprint. 30,000 first printing.[...]
In this guide to managing in professional environments, two renowned consultants show professional group managers how to lead colleagues to peak performance.[...]