This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as colle[...]
Designed for both students and practitioners, the new edition of this popular text has been thoroughly revised. It incorporates the latest thinking in public administration and nonprofit management. The book integrates both quantitative and qualitative approaches to research, and also provides speci[...]
This is the only contemporary and comprehensive treatment of six different classes of nonsampling error, and is unique in its focus on controlling errors by showing how to eliminate the opportunity for them to occur. It includes a chapter on the prevailing paradigm in dealing with survey error, tota[...]