Since the late 1980s the quality of public services has become a major focus of attention for politicians, managers and citizens, but surprisingly there has been little material with a truly European focus. This book remedies this absence. Part One provides a theoretical framework which helps the re[...]
Performance audit, as practised by national audit offices, is a relatively recent and rapidly developing set of activities. Auditors claim to have moved beyond issues of compliance and regularity and to be able directly to investigate the efficiency and effectiveness of public programmes, projects, [...]
In this important new book, Christopher Pollitt, one of the leading researchers in public policy and management, argues that we are guilty of neglecting a fundamental dimension of both the practice and study of contemporary public policymaking and management: that of time. Pollitt traces the charact[...]
Since its publication in 2000, Public Management Reform has established itself as the standard text in the field, presenting a comparative analysis of recent changes in Public Management and Public Administration in a range of countries in Europe, North America, and Australasia. This third edition h[...]
Since its publication in 2000, Public Management Reform has established itself as the standard text in the field, presenting a comparative analysis of recent changes in Public Management and Public Administration in a range of countries in Europe, North America, and Australasia. This third edition h[...]
Despite their immense importance for many aspects of public service management, the specific features of places have been largely ignored in recent public management literature. Technologies have received much more attention, but mainly within the specific field of e-government. In this book Christ[...]
The book examines two elements, place and technology, that are under-researched in the public management literature. It shows how basic public services both shape and are shaped by the specifics of places and technological change by bringing together a wide range of theory and internationally compar[...]
"Decentralise authority and let managers manage" has been an almost universal message in UK public services over the last 15 years. But does it really work? This study attempts to show that behind the ministerial rhetoric, the experiences of NHS trusts, grant maintained schools and housing associati[...]
This is a new kind of book on public management. Using conversations, cases and original sources, it engages, in a challenging and amusing way, with the key themes and problems of the field. After writing many conventional books and articles, Christopher Pollitt has turned to this novel approach in [...]
Continuity and Change in Public Policy and Management offers a major reconsideration of patterns in long-term policymaking and organizational change. Christopher Pollitt and Geert Bouckaert use international and inter-sectoral comparison to challenge some currently fashionable models of policymaking[...]
'Putting into context' is a very common phrase - both in the social sciences and beyond. But what exactly do we mean by this, and how do we do it? In this book internationally leading scholars in public policy and management tackle these issues. They show how central ideas of context are to a rang[...]