This groundbreaking book presents on-the-ground coverage of enabling IT governance in architectural detail, which one can use to define a strategy and start executing. It fills the gap between high-level guidance on IT governance, and presents detailed discussions about specific vendor technologies.[...]
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling "Architecture and Patterns for IT Service Management, Resource Pla[...]