This book is a celebration of cyclamen, a genus of only 23 species popular amongst gardeners, growers, botanists and enthusiasts alike. Native to parts of Europe, western Asia and parts of North Africa; cyclamen are also highly cultivated plants. Genus Cyclamen covers the botany of all taxa, includi[...]
CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM ro[...]