Don't let your company kill you! Open this book at your own risk. It contains ideas that may lead to a profound self-awakening. An introspective journey for those in the trenches of today's modern organizations, Deep Change is a survival manual for finding our own internal leadership power. By help[...]

As the war for talent rages on, organizations are seeking proven methods for leveraging diversity as a resource. Creating the Multicultural Organization challenges today's organizations to stop "counting heads for the government" and begin creating effective strategies for a more positive approach t[...]

Building the Bridge As You Walk On It tells the personal stories of people who have embraced deep change and inspired author Robert Quinn to take his concept one step further and develop a new model of leadership—“the fundamental state of leadership.” The exploration of this transform[...]

How to Use Qualitative Methods in Evaluation -- a new volume in the Program Evaluation Kit -- reflects the growing use of qualitative techniques in the evaluation process. The author differentiates the qualitative approach in method and philosophy from more traditional quantitative methods and speci[...]

Irish women dramatists have long faced an uphill challenge in getting the recognition and audience of their male counterparts. There are more female playwrights now than ever before, but they are often ignored by mainstream theatres. Kearney and Headrick strive to shift the spotlight with Irish Wome[...]

This book revisits classic studies in Developmental Psychology with a view to showing not only how they shaped the field, but also how the field has itself moved on through engagement with the issues these studies raise. It engages critically with the studies in order to reveal new ways of thinking[...]

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book is a hands-on guide for people who run businesses or work in them.[...]

Techniques learned in the dojo rarely work in a real fight. Here the author of A Bouncer's Guide to Barroom Brawling offers a practical solution. Learn how to control the rush of adrenaline into your system and harness it effectively to shut down the bully's antics or pound him into the pavement whe[...]

Gathers all of Poe's poetry, tales, short stories, and general essays in chronological order