Constituting a substantial contribution to the elaboration of the parameters of the professional identity of the human rights field officer, this book comprises what may be considered the second and final of two volumes on the topic of human rights field work. The first volume, "The Human Rights Fie[...]

On the afternoon of August 15, 1969, Richie Havens took the stage at the Woodstock Music and Art Fair, welcoming a crowd of several hundred thousand to the green fields of Max Yasgur's farm. Havens was the first act - the legendary festival, years in the making, was finally beginning. Nothing would [...]

Belch/Belch 9th edition continues its Advertising focus with an emphasis on IMC. It includes very comprehensive coverage of Agency issues and creative work and how it is related to the IMC mix. The authors understand that marketers must look beyond traditional media in order to achieve success. In[...]

The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.[...]

Helps readers find out why the trick to outperforming their competition and staying ahead of the curve in a customer-centric business environment is achieving the optimum levels of complexity in their products, services, and operations. This book includes tools that let you quantify and pinpoint com[...]

Surveys by the Economist and many others show that the top of mind issue for most CEO and managers has shifted from cost reduction to revenue growth. As the world economy shifts from one of contraction to expansion, companies know that revenue growth is strictly dependent on their innovation process[...]

This highly successful textbook is now available in its third edition. Over the years it has become the standard textbook in the field world-wide. It mirrors the huge expansion of the field of economic evaluation in health care, since the last edition was published in 1997. This new edition builds o[...]

This work is essential for banking and investment business legal practitioners and provides an invaluable reference source on current on and off-exchange market trading and regulatory issues, in the banking, investment and derivatives fields. The book provides a comprehensive and authoritative analy[...]

This book explores not only the formal constraints on the conduct of war throughout Western history but also the unwritten conventions about what is permissible in the course of military operations. Ranging from classical antiquity to the present, historians discuss the legal and cultural regulation[...]

Thrilling crime stories about cars, driving, and the road from the world's bestselling and critically acclaimed writers.
Like fiction, cars take us into a different world: from the tony enclaves of upper crust society to the lowliest barrio; from muscle car-driving con men to hardscrabble kids on[...]

From the formation of Wham! to his untimely death, this is the ultimate biography of George Michael. George Michael is an enigma. He was one of the most open and vocal pop superstars on the planet, yet he was also fiercely protective of his privacy. From the formation of Wham! in 1981 he immediate[...]

Three leading figures in the field of cognitive neuroscience provide an engaging, narrative-driven overview of this path-breaking field. Taking a highly interdisciplinary approach, the authors balance cognitive theory, with neuroscientific and neuropsychological evidence to reveal what we currently [...]