The only available title covering the Migration topic of the revised Higher History syllabus.

Acclaimed for its innovative use of visual material, this book is engaging, clear, and compelling - exactly how an effective map should be. Nearly every page is organized around maps and other figures (many in full color) that illustrate all aspects of map making, including instructive examples of b[...]

This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors provide an exce[...]