So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

Blame abounds People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptat [...]
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Blame abounds People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. "So, What's Your Proposal?" shifts the conversation from the past and blame to the future and problem-solving. It teaches a simple technique that helps the reader stay calm and confident, while keeping the focus on solving problems. The reader will earn respect--many times in just thirty seconds.