The Digital Citizen

E-Government, or the introduction, management and use of information and communication technologies (ICTs) in the public sector, has the ability to transform relationships between governments and citizens. This work presents a study on the citizen's perspective of its ICT-facilitated relationships w [...]
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E-Government, or the introduction, management and use of information and communication technologies (ICTs) in the public sector, has the ability to transform relationships between governments and citizens. This work presents a study on the citizen's perspective of its ICT-facilitated relationships with government agencies, and their implications.