Crisis Communication and Crisis Management

This is the only text on the market to introduce students to the fundamentals of crisis communication using an ethical approach, integrating ethical reasoning into all the key steps that communicators must take to successfully manage a crisis. The book combines comprehensive coverage of the key skil [...]
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This is the only text on the market to introduce students to the fundamentals of crisis communication using an ethical approach, integrating ethical reasoning into all the key steps that communicators must take to successfully manage a crisis. The book combines comprehensive coverage of the key skills, concepts and theories with an extensive collection of case studies.