Principles Of Guest Services In Hospitality

Teaches the concept and principles of treating customers as guests. This title covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many ot [...]
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Teaches the concept and principles of treating customers as guests. This title covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others.