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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About I
avBill Marvin
Beskrivning:
A book for restaurant owners, managers, trainers and staff that deals in a light way with the many details that make up a restaurant experience. It is based on the concept of "monumental trivialities", little things that intrude on the guest's enjoyment of their meals.
Fakta
- Förlag:
- Wiley
- ISBN:
- 9780471551744
- Bandtyp:
- Inbunden
- Utgiven:
- 1992-01-31
- Språk:
- Engelska
- Upplaga:
- 1
- Antal Sidor:
- 240
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