Applied Probability and Queues

"This book is a highly recommendable survey of mathematical tools and results in applied probability with special emphasis on queueing theory...The second edition at hand is a thoroughly updated and considerably expended version of the first edition...This book and the way the various topics are bal [...]
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"This book is a highly recommendable survey of mathematical tools and results in applied probability with special emphasis on queueing theory...The second edition at hand is a thoroughly updated and considerably expended version of the first edition...This book and the way the various topics are balanced are a welcome addition to the literature. It is an indispensable source of information for both advanced graduate students and researchers." ("Mathematical Reviews").