Managing Hospitality Human Resources with Answer Sheet (Ei)

Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracti [...]
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Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnoverHow companies use social media to learn about job applicantsThe role of technology in performance appraisalsThe latest trends in effective incentive programs and industry benefitsThe changing face of unions and new trends in organizing and collective bargainingSocial responsibility and sustainability measures, including what companies are doing (and not doing) right