"Social Conflict" can be used as a supplement in social psychology courses, or as a main text in interdisciplinary courses on social conflict and negotiation - found in psychology, communication, sociology, and international relations departments. This text provides sophisticated coverage of all the[...]

Personas play an essential role in the development of successful products. Without creating profiles of target customers and studying them throughout your product development lifecycle, it's impossible to truly understand user need, context, and pain points. "The Essential Persona Lifecycle" is an e[...]

Presents a research-based analysis of negotiation. This book examines the nature of negotiator strategies and tactics and their impact on the outcomes of negotiation. It also looks at the psychological states, the motives and perceptions, that determine negotiator behaviors and the antecedents of th[...]

This book includes a book & CD-ROM. This is an educator's go-to source for creating a supportive environment to successfully teach children with multiple neurological disorders including Tourette's Syndrome, OCD, AD/HD, LD, Non-Verbal Learning Disability, Pervasive Developmental Disorders, Asperger'[...]