Social capital - the informal networks, trust and common understanding among individuals in an organization - determines major competitive advantages in networked economy. This work explains how social capital can drive collaboration, reconcile an organization's internal and external labor markets, [...]
Create an Organization That Runs on More than Intuition and Guesswork Most companies today have access to reams of data: marketing, supply chain, finance, as well as critical data about their workforce. Yet research shows that leaders at these companies lack the confidence to effectively integrate [...]