Customer-Driven Supply Chains

The supply chain has become key to the survival of organisations in different industries. Organisations in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean thinking have now been transferred to the supply chain, making imperat [...]
Visa längre beskrivning

The supply chain has become key to the survival of organisations in different industries. Organisations in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean thinking have now been transferred to the supply chain, making imperative the development of new approaches to supply chain management. This book reviews the concept of lean thinking in relation to other initiatives to do with supply chain management. Industrial case studies illustrate the principles of lean supply chains. A series of diagrams illustrates critical concepts and supply chain architectures. The importance of transferring lean principles from the organisational level to the supply chain level is emphasised. Mass customisation, agility, information sharing and the bullwhip effect are discussed. A methodology for measuring the performance of supply chains is introduced. This book will be of value to students and researchers in this field, and industry practitioners.