The Principal as Leader of Challenging Conversations

Direct difficult discussions toward successful outcomes every time!For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, pare [...]
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Direct difficult discussions toward successful outcomes every time!For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for:- Active listening- Assertive communication- Providing effective feedback- Staying calm- Problem solving- Mediation.Also included are scripts, sample dialogues, style inventories, checklists, and resources for practicing skills learned from the case studies. Like having a communications coach in your back pocket, this guide gives tips for building a collaborative culture focused on what matters most-working together to achieve student success.