Front Office

Designed for students of hospitality and tourism management, this book presents a modern approach to front office operations and management using realistic scenarios set in the hotel environment. Divided into four main sections, it reflects the importance of the different features of the receptionis [...]
Visa längre beskrivning

Designed for students of hospitality and tourism management, this book presents a modern approach to front office operations and management using realistic scenarios set in the hotel environment. Divided into four main sections, it reflects the importance of the different features of the receptionist's work.