OS X Support Essentials 10.11

This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X El Capitan. This guide p [...]
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This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X El Capitan. This guide provides comprehensive coverage of El Capitan and is part of the Apple Pro Training series-the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the El Capitan operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring El Capitan to managing networks and system administration. Whether you run a computer lab or an IT department, you'll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more-all on your way to preparing for the industry-standard ACSP certification. * Covers updated system utilities and new features of OS X El Capitan.*Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.* Focused lessons take you step by step through practical, real-world tasks.* Lesson files and bonus material available for download-including lesson review questions summarizing what you've learned to prepare you for the Apple certification exam.